Can I order the aligners directly from Dentaurum?
No. Dentaurum sells products only to dental professionals. Contact your dentist if you are interested in having aligner treatment. Your dentist can check if prime4me® Aligner are suitable for you and will then supervise your treatment.
The aligners don't fit properly and are hurting.
What should I do?
It is normal for you to notice a slight feeling of pressure at the beginning of the treatment and whenever you first use a new aligner. This should subside after a few days. It's a sign that the teeth are moving in the right direction. If, however, an aligner doesn't fit at all and the pain doesn't go, please arrange to see your dentist immediately.
Can the aligners be cleaned with warm or hot water?
No. Please only clean and rinse the aligners with cold water. Warmth may cause the aligners to deform and then no longer fit properly.
Will the aligners affect how I speak?
No. As with any form of orthodontic treatment, you will have to get used to the feeling of wearing the aligners. Any problems you may have with speaking will soon disappear after a short while.
Can I really eat and drink whatever I want?
As long as you are not wearing the aligners, there are no restrictions. Clean your teeth and the spaces in-between thoroughly after every meal and before you put the prime4me® Aligner back into place. You should not eat anything whilst you are wearing the aligners. Please drink cold water only. Eating or drinking anything containing sugar or acid whilst wearing the aligners may cause caries, gum disease or discoloration of the teeth and the aligners.
What should I do if I lose an aligner or one gets damaged?
To be on the safe side, keep the aligners from the week before, preferably in their original packaging (backup aligners). You can use the backup aligners if you lose one for the current week or if it gets damaged. This will stop your teeth from moving back to their initial position. Inform your dentist immediately so that replacement aligners can be made.